Returns

Every Anchor cap is made to order — there's no warehouse, no stockpile, no inventory we can resell. All sales are final, with one exception: defects.

Defects: full refund or replacement, no questions

Stitching unraveling, embroidery off-center, wrong color, damaged in transit — email us a photo within 30 days of delivery and we'll either refund you or send a replacement. Your choice. We respond within one business day.

Everything else: final sale

Buyer's remorse, changed-your-mind, didn't-like-it-on — none of these are return-eligible. Caps are one-size-adjustable, so fit issues are rare; if you genuinely think something went wrong, email us and we'll look at it case by case.

How to start a return

Email hello@anchorhats.com with your order number and a photo of the defect. We respond within one business day.

What we can't take back

• Caps that have been worn or washed
• Returns requested more than 30 days after delivery
• Buyer's remorse, fit complaints, or "changed my mind"
• International orders (we'll cover defects but can't pay return shipping)